HEAD OF SERVICES
Spinal Injuries Ireland (SII) is Ireland's only one-to-one support
service for people with a spinal cord injury. We provide a range of
professional evidence-based services and resources to help people and
their families adapt to life after the devastation of a spinal cord
injury. The assistance we provide to each service user is specific to
the needs of the person and their families.
SII?s mission is to engage with people with a spinal cord injury and
their family members, to address barriers to full participation in
society and to empower Service Users to work towards achieving
personal, social and vocational goals.
PURPOSE OF THE ROLE
The purpose of the role is to provide the leadership and development
of the Services Team who support those living with a spinal cord
injury and their families. The service is nationwide and aims to meet
the complex needs of our Service Users and is delivered in accordance
with the SII Strategic Plan **Apply on the website**. The role
includes the operational management of the Services Team including the
Community Outreach Team, Education, Peer Volunteers, Counselling
Service, Activities Programme, and Communications Officer.
We are seeking a health or social care professional with the expertise
and drive for our services to achieve the next stage of their
development, building sustainable programmes, maintaining service
excellence, and measuring outcomes. This is a senior management role
within the organisation.
REPORTS TO: CEO
SALARY RANGE: Negotiable depending on experience.
HOURS: Full time ? **Apply on the website**.5 hours per week, with
some flexibility required.
LOCATION: G3 The Pottery, Bakers Point, Dun Laoghaire, Co Dublin.
PERSON SPECIFICATION
* **Apply on the website** years leadership experience of developing
and delivering support services.
* Completed a recognised degree, preferably at Master Level or
equivalent in health care clinical management or leadership.
* Expertise in service delivery on digital platforms and its
potential to provide services to more people.
* Salesforce experience desirable.
* Car and full, clean driving license. Must be willing to travel if
required.
KEY DUTIES AND RESPONSIBILITIES
PROFESSIONAL LEADERSHIP
* Provide strategic leadership direction for services which results
in the delivery of effective, efficient quality assured services.
* Provide advice to the Management Team on issues relating to
statutory requirements and professional practice in relation to HSE
section **Apply on the website** Service Level Agreement.
* Maintain and develop good collaborative working relationships and
communications with appropriate statutory, professional, hospitals,
community and voluntary organisations by representing SII as required.
* As a member of the Executive Management Team, advise the CEO and
Board on service delivery and outcomes.
* Have proven management and leadership skills with an ability to
communicate, negotiate and be influential at all levels across
services from NRH, Major Trauma Units and Centres and at community
level.
* Have broad knowledge and experience of disability services.
* Have knowledge and experience of collaborating with people with a
Spinal Cord Injury and/ or neurodegenerative conditions.
* Ability to work with business, corporate and other charitable
agencies.
* Develop, maintain and continuously review standards for services
delivery.
* Present on the work of SII as required.
* Ensure SII acts as the patient / client advocate by ensuring that
all gaps / needs are raised with the CEO.
SERVICE CHANGE & DEVELOPMENT
* Develop, define and implement the core services which will be
offered to SII Service Users to include outreach, vocational,
educational and activities, peer support and counselling services.
* Lead on service change and development in line with the Strategic
Plan.
* Develop, initiate, and participate in quality improvement plans
(QIP?s).
* Lead on networking across organisations nationally and
internationally to benchmark services provided by SII.
* Produce strong business case for future service development.
* Plan and execute development of strategic planning for **Apply on
the website** ? **Apply on the website**.
* Motivate and monitor the Team to achieve organisational and
individual goals.
* Consult with Fundraising and Finance to support operations in line
with allocated budget.
* Seek opportunities to promote SII services with key stakeholders.
STANDARDS, GOVERNANCE, QUALITY & SERVICES
* Ensure the services offered by SII are provided in a safe,
effective, efficient, timely and appropriate manner.
* Develop and maintain a quality system for the review of services.
* Provide and review monthly reports on service delivery.
* Manage and lead the staff delivering SII services in line with
operational policies.
* Participate in Governance and Risk committee Meetings.
RESEARCH, EDUCATION AND PRACTICE DEVELOPMENT
* Research and define the voluntary agencies by which we will develop
partnerships both on a regional and national basis to ensure delivery
of an in-depth service while maintaining the autonomy and unique
identity of SII and our Service User?s needs.
* Identify development, education and learning needs of staff and
ensure that appropriate programmes are put in place.
* Monitor recent research and new developments in Spinal Cord Injury
to support Service Users.
* Identify and support research into issues affecting Service Users.
This list of duties is not intended to be exhaustive, but to reflect
the main duties of the position and is subject to change. Due to the
size of the organization and the nature of our client group, all staff
will, from time to time, be required to do duties outside of their job
description. Any other duties may be allocated from time to time
consistent with the position, operational plan and strategic plan.
Offer subject to reference check and Garda Vetting.
Please send CV and cover letter to Mary Dunne ? **Apply on the
website**
Closing Date: **Apply on the website**st May **Apply on the website**
We need : English (Good)
Type: Permanent
Payment:
Category: Health
